Support

Checking you Internet Speed
  • In order to have the IPTV box work properly, your internet speed is recommended to be at minimum of 10 megabytes per second.
  • Click here to check your internet speed.

 

Connecting the IPTV Box to TV
The following diagram shows you the different connections that allows yout to connect to the TV.
  • Connection 1: AV connection (1)
  • Connection 2: HDMI connection (2)

 

Connecting to the Internet through LAN router

  1. Connect one end of the Ethernet cable to the IPTV unit and the other end to the LAN router.
  2. Go to Menu -> Network Settings -> Internet Setting -> IP Setting: If the network is connected, it should get the correct IP address and display “Net Status: Connected”.

 

Connecting to the Internet through Wi-Fi

  1. Plug in the wireless USB dongle to the USB port.
  2. Enter Menu->Network Setting->Internet Setting->Wireless Setting->Search Access Pointer
  3. Select the Wi-Fi name from the list.
  4. Press OK button then input the password.
  5. Go to Menu->Network Setting->Internet Setting->Wireless Setting->IP Situation
  6. If the network is connected, it should get the correct IP address and display “Connect”.

 

Recording a show

  • Step 1: Connect a USB Flash drive to the USP port on Back panel.
  • Step 2: Press the record button to record.
  • Step 3: Press the stop button when you’re done recording.
  • Note: While recording you cannot change the channel until you stop the recording.
  • Note: If you are connected to the internet through Wi-Fi connection, the recording feature will not be available.

 

Steps to turn on the IPTV box.

  • Turn on the TV.
  • Put the proper TV source (HDMI or AV).
  • Turn on the IPTV box and you should see a message display “Waking up”.
  • Wait for few seconds for the data to load and start watching.

Steps to turn off the IPTV box.

  • Turn off the IPTV Box
  • Turn off the TV.
  • Note: The blue light on the box will always be on.